FAQ
Frequently Asked Questions
Who is Chaincore built for?
Chaincore is purpose-built for Microfinance Banks (MFBs), lending firms, and digital neo banks that operate in emerging markets and underserved regions.
Can Chaincore be customized to our institution’s needs?
Absolutely. Chaincore is designed to be modular and customizable, allowing you to activate or deactivate features as required.
Is Chaincore compliant with regulations?
Yes. Chaincore is built with CBN, NDIC, and global compliance standards at the core. We regularly update based on regulatory feedback.
How do you handle credit scoring?
We use a proprietary AI engine that analyzes alternative data, social signals, and repayment behavior to generate real-time risk scores.
Can we manage our agents and branches through Chaincore?
Yes. Chaincore includes an agent toolkit that helps MFBs and cooperatives manage agents, onboard customers remotely, and track field activities.
How long does it take to deploy Chaincore?
Onboarding can begin in less than 1 week. Full customization and rollout typically occur within 2–6 weeks.
Does Chaincore offer technical support?
Yes. All customers receive onboarding support, training, documentation, and ongoing success management.